I did a little ranting and raving (well not so much raving, but some ranting) to a guy named Mike at the main Honda office. Yes, the big honchos office. Poor guy, he had to listen to me tell in detail (have to be detailed when so many things go wrong) my “Honda Story” I titled it so nicely for him. I even got a little emotionally with him, I didn’t mean to, but it took me back to a very bad place! I did leave the part out that I have grown quite attached to my cute red car named Gwen. I gave the impression I really love my car, but I thought the whole naming bit might of thrown him. I didn’t expect Honda to refund me the towing fee that I got to pay in the New Mexico desert (aka the $300 coolant) but if Mike thought it was a good idea to ask for a refund in lieu of wanting to have a happy customer, by all means, send in a claim! I also dropped a line to the little company we call Wal-Mart to give feedback that if in fact my coolant was not filled like I paid for it to be (the Wal-Mart phone guy whoms name didn’t stick got a little story/rant too). Basically, letting both these gentleman know that I work in customer service, I know feedback, good or bad is appreciated. Honda seems a little more hopeful on maybe getting me that nice chunk of change back. Hopefully soon too because that credit card bill is coming due and Id rather not pay it. The creepy ride in the pink tow truck was just not worth it.