I get a little annoyed with just numbers, sometimes, because I feel as if we get all worked up over sheer numbers of patients, although in reality, that is part of the problem, and we do feel like we’ve done something good if we’ve been efficient and seen many patients in any given day. However, there are times that I wish we had the luxury of being able to sit with patients more to talk with them, understand where they are coming from, especially in terms of the cultural and social milieu in which they are operating.
This is especially true in a cross-cultural setting with the language barrier, and radically different living situations. This trip has reinforced to me a few of the things I had known before, but are so clear to me now. Any sort of long-term effort MUST be preceded by significant language and culture education for a least a passable understanding of how life works in the other culture. And it must not be neglected once in the host culture – it must be continued, expanded, and deepened so that the more subtle nuances are integrated into the ministry/work that one is doing.
As an example here, having done clinic in Mbabane for a bit, and asking folks about what water source they use, many people have access to clean water. Water that comes out of the tap in Swaziland is usually safe, unless the tap is getting water from an untreated groundwater well (few, but possible). Then there are those who live in relatively rural conditions who still get their water from the river, and do not boil it before drinking it.
On the surface to many westerners, myself included, there doesn’t appear to be THAT much of a difference in the living conditions of the patients I’ve been seeing in clinic and in Mbabane Government Hospital (the other MGH) compared to those out in more rural parts of the country. Many homes are constructed from concrete, brick, or CMUs, have glass windows, corrugated tin roofs, and so on, and the ones around town look very similar to the ones you can see further out of town. If you didn’t know that a lot of those homes didn’t have clean running water, you could mistakenly assume that since the domiciles look similar from the outside, the inside was probably pretty similar as well. And that would be wrong, and we would be missing a major source of problems.
We went with a faith-based NGO Friday, Children’s Cup, to one of their outlying clinics in the northern lowveld of Swaziland, north of Simunye, deep in the heart of sugar cane country. It was there that I wished I had more language and cultural knowledge. Almost every adult I spoke to said that they drank water from the river without boiling it. Multiple people were HIV positive, and had their last CD4 count checked in 2007 sometime, some as low as 201. This, all in a country where they can get free CD4 testing and free antiretroviral medications courtesy of the government, NGOs, and the pharmaceutical companies. I wanted to sit down with each of them and try to do all the counseling that I know is done at the Baylor Clinic when people are diagnosed, started on ARVs, etc. But I couldn’t. I lacked the the time and language skills, even though I had a very capable interpreter in Gugu, a law student. It is times like those that I have to trust God and the people He has placed on the ground here in Swaziland to do the followup.
One 40-something HIV+ gentleman had been hospitalized 9 months ago for 20 days with some sort of paralyzing illness that was slowly getting better with therapy, but he didn’t know what it was. He had no recent CD4 count. He came to me asking for pain medicines and to make him stronger. There is a helplessness that sweeps over you in certain situations, such as this, where you wish you could help him more, but you can’t. We were there at the church putting on a one day clinic. What he needed in terms of medical care, we couldn’t provide. He needed a system in place to help him access the resources that were available to him. I couldn’t explain what resources were available to him because I have a very minimal knowledge the system that does exist in Swaziland.
A 73-year-old grandmother came to us wanting medication for her chronic diarrhea, and was clearly wasted, weighing 30-some kilograms (1 kilogram is 2.2 pounds). Initially, she was seen by one of the US nurses that was with Children’s Cup, and immediately was sent for HIV testing. She may be the oldest person that I have ever had to tell that she was newly diagnosed to be HIV+. She was stunned, and couldn’t believe it. She kept on asking us how it was possible, as her husband had passed away some years ago. She kept on insisting that she hadn’t had sexual intercourse in years, and that she had only slept with her husband. We had little to tell here, in terms of the past. We had no answers for her questions. We could only encourage her to look forward, to get further testing, and see where her immune system stood. We knew that there was little we could do medically for her besides some metronidazole and comfort. We got to pray with her, and make sure that she knew that she could find support at the church. We made a concerted effort to reassure her and tell her again and again that it wasn’t going to do much good for her to worry about what happened in the past now, but that it was important for her to be thoroughly checked out to make sure she remained as strong as possible.
Many of these more rural patients have little framework for understanding the many things we are trying to teach them about basic sanitation. Few are literate, and even fewer have a working understanding of germ theory. They feel if it’s been good enough for their ancestors (and there is much reverence for the ancestors here), then it’s good enough for them. It often takes many sessions of counseling and teaching for some to grasp the concept of loss of their immunity due to HIV, and the many things that come with that.
Language and cultural insight are indispensable. We can only do so much in the individual patient encounter. To truly change things, to really make a difference, we must understand how things work in a certain setting, so that we can analyze it and work for real change within a culture. That applies to medicine, to missions, to teaching, to governing.
All I’ve got is “Sawubona” and “Unjani?” and “Siyabonga.” Three weeks seems much too short. I am so glad for those who are here for the long haul.