Posts from — May 2009

DSL Woes & Deals

by richard

We moved to Verizon DSL just about 4 years ago exactly. Looking back, it was May 3rd 2005 when it was turned on.

Since then there have been various plan changes and price changes. We ended up at the 3Mbps plan for, this past year, $31.99 a month for a one year contract. I never get more than 1.4Mbps, though.

So, fed up, I called today trying to get them to either increase my speed or lower my price or something.

First the lady checked to see if I could upgrade to the 7Mbps plan (which I’d be willing to do if I could actually get those speeds)… I couldn’t. So she offered me a better rate on my current plan. I was very interested in that, I said, because even at the 3Mbps plan, I don’t ever get that speed. She came back with $24.99 a month for a 1 year contract. Hm, that sounds good I say.

Then she asked what my current speeds are, and when I told her she said i might want to just downgrade to the 1Mbps plan for $14.99 a month (for a year contract). So I took her up on it. It’s less than half of what I was paying, and I don’t know that I’ll notice the 400k down so much. My up speed will probably change, because I did get decent up speeds. But i don’t upload a whole lot. I asked if the 1Mbps plan was actually going to be less… since my 3Mbps never lived up to it’s name. She said I should get it since I already get over 1Mbps.

I have 30 days to cancel the account completely if I’m not satisfied… and I can always upgrade again if I feel the need for that 400k of speed. Comcast offers cable around here, and while I’m not excited about a bandwidth cap… I would not be sad to leave Verizon. Although, I must say, the lady I spoke with was polite and gave me a decent deal (after they’ve been fleecing me for four years).

May 28, 2009 1 Comment